Policy and Terms of Service:

In plain English

Each project is different and has different requirements. We promise to be as accommodating as possible in every situation, and provide the following general guidelines for consideration. If you require guidelines for your project or arrangements which may lay outside of what's outlined here, please ask. Violation of these terms will just irritate us and result in enormous amounts bad Karma for all involved.

Design Services:
Before being commissioned with the project in question, the following shall be understood in the case of every project unless specified otherwise: Costs will be billed on a per-project basis, at an hourly-rate as determined by each contributor to the project. Costs associated with each project may require an advance deposit to be billed C.O.D. The balance being invoiced as per each client's and e-zign's agreement. Detailed billable-time sheets are available upon request and must be requested before a project is begun.

Rights and Usage:
Rights and usage for each project will belong exclusively to e-zign Design Group and/or each contributor unless specified otherwise.

Speculative Projects:
This is when the client needs design work but has no idea what they want the final piece to look like, but want several concepts developed for consideration. We will be more than happy to develop as many concepts as you'd like, as long as e-zign has been commissioned to develop the project to completion.

Archival of projects:
e-zign hard-copy all projects we develop and retains these archives for one year. We will make files from these project's archive available upon request in a timely manner as outlined in each project's rights and use agreement.

Contributors:
Freelancers contributing to e-zign projects will be paid in accordance with the agreement for each, individual project. Rights and usage for contributor's work will be handled on a project-by-project basis.

Billing:
All projects will be invoiced via email by pdf email attachment. e-zign does not and will not fax or mail hard-copy invoices. All projects will be billed C.O.D. upon satisfactory completion of each project unless an e-zign application for credit has been completed by purchasing agent, submitted to e-zign and approved. Credit terms may be revoked or changed at any time. Credit terms available from e-zign are defined as follows: C.O.D.; Billed upon completion of project, final art released upon collection of invoice in-full. 15-days; Billed upon completion of project, payment in-full due 15 days after invoice, final art released upon completion of project. 30-days; Billed upon completion of project, payment in-full due 30 days after invoice, final art released upon completion of project. Past-Due invoices will result in credit terms being revoked after 15 days past due, production on any in-house projects will be halted for accounts with invoices more than 30 days past due, invoices turned in for collection after 45 days past due. Uncollectible invoices will result in an enormous amount of bad Karma for all involved.

Addendum:
These terms of service may be amended and/or changed from time to time. In which case, clients subscribed to the e-zign mailing list will be notified as to each point of change for consideration.